Terms and Conditions to use Patient Buddy


Terms and Conditions

Last updated: February 13, 2024

Welcome to Patient Buddy!

These terms and conditions outline the rules and regulations for the use of Patient Buddy's Website, located at www.patientbuddy.site.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Patient Buddy if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Introduction

Welcome to our website. These terms and conditions govern your use of this website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

2. Account Creation

Users are allowed to create accounts on our website. By creating an account, users agree to abide by our terms and conditions.

3. Content Creation and Upload

Users are permitted to create and upload content, including text and images, on our website.

4. Purchases

Users can buy goods, items, or services through our website. Payments are one-time only.

5. Subscription Plans

We offer subscription plans to users who wish to access additional features or services on our website.

6. Ownership of Content and Trademarks

All content, including our logo, visual design, and trademarks, are the exclusive property of our company.

7. Feedback and Suggestions

We may implement any feedback or suggestions provided by users without compensation or credits given.

8. Promotions, Contests, Sweepstakes

From time to time, we may offer promotions, contests, or sweepstakes on our website.

9. Contact Us

If you have any questions about our Terms and Conditions, you can contact us:

Cookies

We employ the use of cookies. By accessing Patient Buddy, you agreed to use cookies in agreement with the Patient Buddy's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Patient Buddy and/or its licensors own the intellectual property rights for all material on Patient Buddy. All intellectual property rights are reserved. You may access this from Patient Buddy for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Patient Buddy does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Patient Buddy,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Patient Buddy shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Patient Buddy reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant Patient Buddy a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Patient Buddy; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Patient Buddy. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

No use of Patient Buddy's logo or other artwork will be allowed for linking absent a trademark license agreement.

1.NATURE AND APPLICABILITY OF TERMS

Please carefully go through these terms and conditions (“Terms”) and the privacy policy available at https://www.patientbuddy.site/privacy_policy.html (“Privacy Policy”) before you decide to access the Website or avail the services made available on the Website by Patient Buddy. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and Patient Buddy in connection with your visit to the Website and your use of the Services (as defined below).

The Agreement applies to you whether you are -

  • A medical practitioner or health care provider (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the Website, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”, “you” or “User”); or
  • A patient, his/her representatives or affiliates, searching for Practitioners through the Website (“End-User”, “you” or “User”); or
  • Otherwise a user of the Website (“you” or “User”).
  • This Agreement applies to those services made available by Patient Buddy on the Website, which are offered free of charge to the Users (“Services”), including the following:

  • For Practitioners: Listing of Practitioners and their profiles and contact details, to be made available to the other Users and visitors to the Website;
  • For other Users: Facility to (i) create and maintain ‘Health Accounts’, (ii) search for Practitioners by name, specialty, and geographical area, or any other criteria that may be developed and made available by Patient Buddy, and (iii) to make appointments with Practitioners.
  • The Services may change from time to time, at the sole discretion of Patient Buddy, and the Agreement will apply to your visit to and your use of the Website to avail the Service, as well as to all information provided by you on the Website at any given point in time.

    This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at invincibletdn@gmail.com

    By downloading or accessing the Website to use the Services, you irrevocably accept all the conditions stipulated in this Agreement, the Subscription Terms of Service and Privacy Policy, as available on the Website, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the Website to avail the Services. By availing any Service, you signify your acceptance of the terms of this Agreement.

    We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing You should read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.

    You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services.

    Your access to use of the Website and the Services will be solely at the discretion of Patient Buddy.

    The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:

  • the Indian Contract Act, 1872,
  • the (Indian) Information Technology Act, 2000, and
  • the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).
  • 2. CONDITIONS OF USE

    You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to Patient Buddy that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.

    3. TERMS OF USE APPLICABLE TO ALL USERS OTHER THAN PRACTITIONERS

    The terms in this Clause 3 are applicable only to Users other than Practitioners.

    3.1 END-USER ACCOUNT AND DATA PRIVACY

    3.1.1 The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are reproduced in the Privacy Policy

    3.1.2 Patient Buddy may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The collected information will be used only for improving the quality of Patient Buddy’s services and to build new services.

    3.1.3 The Website allows Patient Buddy to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice.

    3.1.4 The Privacy Policy sets out, inter-alia:

  • The type of information collected from Users, including sensitive personal data or information;
  • The purpose, means and modes of usage of such information;
  • How and to whom Patient Buddy will disclose such information; and,
  • Other information mandated by the SPI Rules.
  • 3.1.5 The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia:

  • the fact that certain information is being collected;
  • the purpose for which the information is being collected;
  • the intended recipients of the information;
  • the nature of collection and retention of the information; and
  • the name and address of the agency that is collecting the information and the agency that will retain the information; and
  • the various rights available to such Users in respect of such information.
  • 3.1.6 Patient Buddy shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Patient Buddy or to any other person acting on behalf of Patient Buddy.

    3.1.7 The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Patient Buddy of any actual or suspected unauthorized use of the User’s account or password. Although Patient Buddy will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Patient Buddy or such other parties as the case may be, due to any unauthorized use of your account.

    3.1.8 If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Patient Buddy has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Patient Buddy has the right to discontinue the Services to the User at its sole discretion.

    3.1.9 Patient Buddy may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

    3.1.10 Against every Practitioner listed in patientbuddy.site, you may see a ‘show number’ option. When you choose this option, you choose to call the number through a free telephony service provided by Patient Buddy, and the records of such calls are recorded and stored in Patient Buddy’s servers. Such call will have an IVR message stating the purpose of recording your calls and your consent to such recordings which are dealt with as per the Privacy Policy. Such records may be accessed by Patient Buddy for quality control and support related purposes and are dealt with only in accordance with the terms of the Privacy Policy. Such call facility provided to you by Patient Buddy should be used only for appointment and booking purposes, and not for consultation on health-related issues. Patient Buddy accepts no liability if the call facility is not used in accordance with the foregoing. Patient Buddy may also choose to not use this facility and show the practitioner's direct number. In case you choose to not provide your consent to recording your calls that may have personal information required for appointment and booking purposes, Patient Buddy reserves the right to not provide the Services for which such personal information is sought.

    3.2 LISTING CONTENT AND DISSEMINATING INFORMATION

    3.2.1 Patient Buddy collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Practitioners listed on the Website, such as their specialization, qualification, fees, location, visiting hours, and similar details. Patient Buddy takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Patient Buddy screens and vets the information and photos submitted by the Practitioners, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.

    3.2.2 The Services provided by Patient Buddy or any of its licensors or service providers are provided on an "as is" and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Patient Buddy does not provide or make any representation, warranty or guarantee, express or implied about the Website or the Services. Patient Buddy does not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, Patient Buddy disclaims all liability arising out of the User’s use or reliance upon the Website, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Website, or any opinion or suggestion given or expressed by Patient Buddy or any User in relation to any User or services provided by such User.

    3.2.3 The Website may be linked to the website of third parties, affiliates and business partners. Patient Buddy has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Patient Buddy endorses the linked site. User may use the links and these services at User’s own risk.

    3.2.4 Patient Buddy assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.

    3.2.5 If Patient Buddy determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Patient Buddy reserves the right to immediately suspend your access to the Website or any of your accounts with Patient Buddy and makes such declaration on the website alongside your name/your clinic’s name as determined by Patient Buddy for the protection of its business and in the interests of Users. You shall be liable to indemnify Patient Buddy for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Patient Buddy or its Users.

    3.2.6 The information published under the head of "Industry wide city-wise Pricing Graph" is derived from a benchmarking group that is determined to be relevant by Patient Buddy in the relevant city. Patient Buddy has published this information for guidance purpose and does not have the ability to ascertain accuracy of the data based on which the information has been published and nor does it have any duty to disclose to anyone the source of the underlying data sets based on which this information has been published. Patient Buddy is not liable in any manner for any consequence whatsoever arising out of any use of the information published here.

    iFrames

    Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

    Content Liability

    We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

    Reservation of Rights

    We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

    Removal of links from our website

    If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

    We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

    Disclaimer

    To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

    The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

    As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.